Shipping, Handling, and Delivery

You agree to pay any shipping, handling, and delivery charges shown at the time of purchase. We reserve the right to adjust these charges from time to time; however, all applicable charges will be clearly communicated to you before you finalize your order.

Delivery Logistics

Current Delivery Area

We currently deliver to Hua Hin Center.
Orders will be delivered within the delivery slot you selected during checkout.

We may contact you via SMS or phone call to coordinate the delivery if necessary.
Please ensure that your contact information provided at checkout is accurate and up-to-date.

Delivery Instructions

To help us deliver your soups smoothly, please provide detailed instructions at checkout, for example:

• Specific delivery instructions (e.g., leave at reception, in front of the door, etc.).
• Whether your location is a residence, condo, or commercial address.
• Special notes for contacting you upon arrival, if needed.

Delivery Disclaimer

Our soups are delivered frozen. Once defrosted and stored in the refrigerator, they should be consumed within 4 days to ensure optimal quality and safety.

Once delivery has been made, Soupreme is not responsible for any damage, loss, or spoilage of the product.
You are responsible for inspecting your order immediately upon receipt.
If you notice any damage or concerns, please contact us as soon as possible so we can assist you.